Our client in the Information Technology industry is currently looking for a Candidate to join their team.

Responsibilities:

• Network Infrastructure, Hardware, and software.
• Troubleshoot hardware, software, and operating system issues.
• Network infrastructure support.
• End user change management support.
• Configuration of email, and cloud-based collaboration tools.
• Provide individual/group training, orientation training, and support on request.
• Perform required Computer Systems Validation actions.
• Provide recommendations about storing/accessing information.

Monitor and Maintain:

• Monitor availability and performance of all IT service portfolio components via service desk infrastructure.
• Service request and incident management framework.
• Problem resolution guidelines.
• Other monitoring tools.
• Monitor adherence to internal business processes and procedures.
• Perform regular maintenance tasks.

 Required Experience:

• It is essential that any candidate must have experience in both Apple and Microsoft Windows client operating systems.
• Experience in monitoring and supporting the use of:
• Microsoft Defender for Endpoint.
• Microsoft Endpoint Management.
• Microsoft Office product range.
• Computer networks, hardware, and software systems and programs.
• Excellent organizational skills and outstanding attention to detail.
• The ability to multitask, perform consistently under pressure, and work without supervision.
• Strong interpersonal skills and an ability to work as an effective member of a global team.
• Supporting a service desk environment and global desktop support team.

By submitting any Personal Information to MIHRCSA in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MIHRCSA and/or MIHRCSA's clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.