IT Applications Platforms Support Specialist
- Information Technology
- Western Cape
- 05/02/2023
Our client in the Information Technology industry is currently looking for a Candidate to join their team.
Responsibilities:
- Support to asset management revenue and management fee system as the application platform, including user assistance
- Collating and documenting requirements on new portfolios/clients added.
- Impact assessment of new additions
- Provide development requirements to developer on system enhancements and scheduler changes
- Data mapping and XML editing
- Monitoring of monthly fee data import and export process
- Checking the invoicing and bank payments done on the system.
- System administration and configuration
- Logging of requests with vendor and vendor management on their tasks
- Data queries and data checks on source systems.
- Handling production critical systems
- Working under production critical SLAs
- Change management on enhancements and updates to the system.
- Understanding of deployment topologies and system communications.
- SQL database experience to extract data.
- Server performance monitoring
- Troubleshoots/triaging production issues affecting Application platforms as needed, taking appropriate corrective actions.
- Conducts preventative maintenance to ensure capacity, scaling, security and availability of Application platforms
Requirements:
- IT or Business degree and/or Business Analysis diploma
- Minimum of 3 years Business or System support experience at a Financial Institution, preferably an asset management company
- Revenue and management fee system experience would be beneficial
- Sound knowledge of financial markets and instruments
- Test analyst capabilities is advantageous
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